AAMI SmartPlates™ Privacy Statement

Why do we collect personal information?

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. We collect personal information so that we can:

• identify you and conduct appropriate checks;

• where you are a learner driver, assist the relevant State/Territory government driving authorities to assess whether you meet learner driving log book requirements when you provide your log book to the State/Territory authority;

• where you are a supervisor or instructor, or the owner of a vehicle used by the learner driver, assist the relevant State/Territory government driving authorities to assess whether the learner driver has met their learner driving requirements, including any supervised driving requirements when the learner driver provides their log book to the State/Territory authority;

• where you are a learner driver without existing access to AAMI Online, register you for AAMI Online where you can access some AAMI SmartPlates App (‘App’) information;

• where you are a learner driver, supervisor or instructor with existing access to AAMI Online, connect App information to and display App information on your existing AAMI Online account;

• where you are a learner driver, provide you with any benefits or rewards derived from your use of the App;

• contact you in relation to your use of the App;

• understand your requirements and provide you with a product or service;

• set up, administer and manage our products and services, including providing you with any benefits or rewards derived from the App and underwriting and pricing your policy or any of our products or services; including the management and administration of underwriting and claims, and obtaining loan assessments and credit reports;

• assess and investigate any claims you make under one or more of our products;

• manage, train and develop our employees and representatives;

• manage complaints and disputes, and report to dispute resolution bodies;

• understand, analyse and profile a range of driving behaviours and other data related to driving and/or location; and

• get a better understanding of you, your needs, your behaviours and how you interact with us, so we can engage in product and service research, development and business strategy including managing the delivery of our services and products via the ways we communicate with you.